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Frequently Asked Questions

Have a question that you think we might've been asked before? Take a look at some of our frequently asked questions to find a quick answer to whatever it is you're wondering. If we don't address it here, feel free to give us a call at (877) 812-6710.

1. How do I find my sole length?

The sole length is the most precise measurement of your boot, and we use it to mount the bindings on your skis exactly where they need to be. Usually the boot sole length is a millimeter measurement and is labeled on the side of the heel of the boot. The number is typically between 250-350mm for an adult ski boot.

2. How long will shipping take?

Shipping times very greatly depending on where you live and which shipping method you choose. For more information about shipping, check out our Shipping Information page!